OneAU Energy PTY LTD
OneAU Energy PTY LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy sets out how we collect, use, and safeguard any personal information you provide when you use our website, www.oneauenergy.com.au (the “Website”). By using the Website, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Data
We may collect personal information such as your name, email address, telephone number, postal address, and any other data you voluntarily provide through forms or other interactions on the Website.
1.2 Usage Data
When you visit our Website, we may automatically collect information such as your IP address, browser type, device information, pages visited, and the dates/times of your visits. This data helps us analyse user behaviour and improve our services.
1.3 Cookies
Our Website uses cookies and similar technologies to enhance your browsing experience and tailor content to your interests. For more information, please refer to our separate Cookie Policy [or add a brief explanation here if you do not have a separate Cookie Policy].
2. How We Use Your Information
2.1 Service Provision
We use your personal information to provide and improve the services offered on our Website, to process your enquiries or orders, and to communicate with you regarding any queries you raise.
2.2 Marketing and Communications
Where you have provided consent, we may send you marketing communications, newsletters, or other information that may be of interest to you. You can opt out of receiving such communications at any time by following the unsubscribe link in our emails or contacting us directly.
2.3 Analytics
We use usage data to evaluate and improve our Website’s performance, troubleshoot issues, and analyse user trends and preferences.
2.4 Legal Requirements
We may process your personal information to comply with legal obligations or respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.
3. Disclosure of Your Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our Website, conducting our business, or providing services to you, subject to confidentiality obligations.
- Business Transfers: If OneAU Energy PTY LTD undergoes a merger, acquisition, or sale of assets, your personal information may be disclosed or transferred as part of that transaction, subject to the receiving party agreeing to protect your personal information in accordance with this Privacy Policy.
- Legal Obligations: If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Where we no longer require your personal information, we will securely dispose of it.
6. Your Rights
Subject to certain exemptions, you have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Rectification: Ask us to correct any inaccuracies in the personal information we hold.
- Erasure (“Right to be Forgotten”): Request that we delete your personal information in certain circumstances.
- Restriction of Processing: Restrict the processing of your personal information.
- Data Portability: Obtain and reuse your personal data for your own purposes across different services.
- Object to Processing: Object to the processing of your personal data under certain grounds.
- Withdraw Consent: Where you have provided consent to us processing your data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective upon posting the updated Policy on this page. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the personal information we hold about you, please contact us at:
OneAU Energy PTY LTD
Email: admin@oneauenergy.com.au
Telephone: 0423 955 793